Telephone Selling

Making a sale is the transfer of confidence from the Seller to the Buyer. This course will give you the skills and confidence to make more calls and close more sales. 

Funded in 1990 we have trained over 20,000 delegates.

During this one-day Telephone Sales course, you will learn how to:
              1. Set goals
              2. Prepare physically and mentally
              3. Develop powerful and convincing dialogues
              4. Control the conversation
              5. Gain questioning and listening skills
              6. Identify needs
              7. Present the solution
              8. Up Sell & Cross Sell
              9. Handle objections
              10. Close more sales
              11. Write an Action Plan. 

Duration: 1 day course.

Online: £400 + VAT per person.

In-house: Corporate rates available.

Dates:

• April 3 11  22 26
• May 6 10 15 27
• June 4 712 21 28
• July 2 5 10 19 22
• August 5 9 17 23
• September 3 9 13 30
• October 4 7 11 18 22
• November 4 8 12 18 29
• December 3 10 16 18 

To book ONE-TO- ONE or group training click enquire today.

Please let us know if you need alternative dates.